The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service, friendly and helpful staff
I've bought a top loader washing machine at www.appliancesonline.com.au, and I am absolutely happy with the experience. The machine is cheaper than at local stores, plus free delivery and connection! Excellent service, friendly and helpful staff. Thank you for the great job! Next time when I need white goods, I will come to you first.
Anna, Riverview, NSW
I just wanted to say thank you for everything
Hello, I just wanted to say thank you for everything. I got the handwritten note from Max Bailey and I would like to say how impressed I am with your company and how you guys do business. Thanks for sending me the personal note, I also run a small business and know how much it helps to have good customer service. You guys not only get 10/10 for that, but also for your product and service.
Thanks again, I already recommend your site to everyone I know.
Regards, Joanna, Coraki, NSW
Quick hassle free purchase
Hi, just thought I'd write and thank Appliance Online for a quick hassle free purchase! I ordered and paid for the item online, it was delivered the next working day, on time and the product was just as I expected in perfect condition. A great experience all round. Kennedy, Box Hill, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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