The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Truly amazed by your simply WONDERFUL service
Hello there. Well, what can I say? I was truly amazed by your simply WONDERFUL service; it is the BEST I HAVE EXPERIENCED for many, many years. The exact day and time was advised, and wonder of wonders, everything went according to plan. Please give my compliments to your sales team. I have told EVERYONE about your company. It goes without saying that I shall not go beyond your company when I need anything electrical. Cheers and everything. Toni, Brighton, VIC
Friendliness and professionalism
Thank you for your quick reply. I would like to accept your quote and start to proceed as soon as possible. Please advise what is required of me, as I need those two small fridges asap. From my research, I agree that the prices are very good, and even though I could order elsewhere the main reason I chose you and your company, was your excellent phone manner and helpful attitude. It is not usual to receive "customer service" in current times, so I would like to compliment you for your friendliness and professionalism. Robin, NSW, Australia
Well below normal retail price
I was hunting a few days on the net checking for best prices and products along with customer service..and by far your site topped them all. I not only purchased a product that was well below normal retail price, but the delivery men were extremely courteous and efficient in their work, and the whole time taken was 48 hours from ordering online to set up in my laundry. I could not recommend a site and service more highly than yours. Thank you for your great service and I most definitely recommend to anyone ... Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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