The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Absolutely blown away by your service
I received my order of a new washing machine today. I found appliances online through a google search when our old washing machine blew up. Id never heard of your business before.
I have been absolutely blown away by your service, competitive prices, delivery and installation included, the real seller for me was the no fuss free removal of my old machine.
Next day delivery meant that we werent left without a machine for too long. Communication and professnalism of the drivers was outstanding. On time, super speedy install and removal was fantastic.
I just didnt know affordable old fashioned service like this existed, I will definitely be using you again and have already recommended you to all of my friends and family.
Thank you for making the unexpected purchase of a large household item so much easier than I tout it was going to be.
Regards, Michelle, Clarinda, VIC
Efficient and friendly service
Thank you for the great customer service - I was initially hesitant to purchase online, but very happy that I did. Efficient and friendly service. I will certainly recommend Appliances Online to my
friends. Philip, Brunswick, VIC
High level of customer service - before, during and after delivery of the dishwasher
Hello. I recently purchased a dishwasher from you and wanted to let you know how pleased I was with your high level of customer service - before, during and after delivery of the dishwasher. It was the first time I have bought an item online and I have been overwhelmed by the professionalism shown by everybody linked to your company. Well done and thank you. Ada,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .