The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I was thrilled with the process, service and price.
I think Appliances Online is fabulous. My washing machine collapsed on a Monday morning, half way through a ton of washing. I went straight to appliancesonline.com.au, was happy with the price and the way the site handled the transaction. I received a phone call about delivery as promised. On Tuesday morning at the agreed time, two very nice men appeared, took the old machine, installed the new one and I was happily washing less than 24 hours after the old one stopped working. I was thrilled with the process, service and price. Elisa, Canterbury, Vic
Sensational
Delivery was sensational, arrived on time staff were efficient friendly and helpful Tony, Hawthorn East, VIC
I cant believe how quickly I received my DVD player
I just wanted to email to let someone know that Im so impressed with your service and how you delivered on your promises. I cant believe how quickly I received my DVD player. The guy who delivered it was courteous and pleasant, and Ill definitely be returning as a customer. Stergia Papangelis, ROCKDALE NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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