The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
My financial advisor suggested I have a look online
I just wanted to tell you how fabulous you are!! Living in remote WA it is hard to find just what you want I wanted to replace my old non-working Westinghouse free standing gas oven with something similar. The only thing on offer in my town yesterday was an Emelia for about $1300. It is a nice unit and I was tempted to buy it when my financial advisor (my Dad) suggested I have a look online to find a cheaper solution. I found a simple oven that suits my needs and will be delivered for less than $900. What you do is great, thank you very much, I look forward to receiving my new stove soon.
Joy, Karratha, WA
We so appreciate the extra effort you and your manager put in
Hi John, Just a short note to thank you soooooooo much for your help with our fridge. What a drama it all ended up being! Who would have thought when I first placed the order it would become such a saga. We so appreciate the extra effort you and your manager put in to get us something asap. Believe me it was a long 3 & 1/2 weeks with a tiny bar fridge!! And the new one could not have arrived on a better day - Saturday being so hot we were actually able to have ice-cream and icy-poles. Very excited children as you can imagine. You were great at keeping me up to speed with what was or wasn't happening which was greatly appreciated. Believe me we'll be using you again (I'm measuring up the space for a dryer as we speak!). Thanks and have a great week. Michelle,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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