The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Even with the price alone Appliances Online wins out
So my fridge and microwave have just arrived and been installed by two lovely staff! I had to get online straight away to convey my thanks for a completely hassle free experience. We ordered the fridge and microwave at about 2pm yesterday and by 10.30am next day they are already at home in our kitchen! Even with the price alone Appliances Online wins out, add to that, a great range of products, a site easy to navigate, fast, cheap(free!), convenient delivery AND installation PLUS removing your old appliances and you simply can't go wrong! To top it off, the whole service was conducted with complete professionalism. We couldn't have asked for a better service, we will recommend and we WILL be back!! Thankyou! Emily, North Carlton, VIC
Good job with the removal and installation
Hi, Just to thank you for the prompt delivery today of the washing machine. Your delivery guys were very quick and did a good job with the removal and installation. Thanks and will do buy again. Brian, Figtree, NSW
We had complete confidence from go to whoa
We would like to thank all involved at Appliances Online for the extraordinary professional service which saw our new Electrolux 6kg Dryer arrive yesterday in a process which was undertaken with a minimum of fuss. This is the first time we have purchased an appliance or the like ‘online’, and we found the experience one in which we had complete confidence from go to whoa. From ordering, through ongoing advice (including personal phone contact), through online transit tracking from Melbourne, to delivery at our home in country Victoria - on time and the date we had requested, your company was able to create a confidence in us that this method of purchase can really be, in fact, a better and cheaper experience than buying from a big-range store locally. Thank you again, and well done. Lindsay and Mary, Mooroopna, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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