The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best service I have had in years
the best service i have received in years within minutes we
had checked stock taken the order given a delivery date and
emailed direct deposit info payed for appliances and were
delivered in my case five days early with notification
before delivery to see if that was ok just great and no
moreon sales rep to put up with **** eat my shorts never
going there again you guys ROCK Paul, Lithgow, NSW
premium service!
I received my Samsung washing machine today and just wanted to congratulate you on the premium service and complete process from start to finish. Everything happened as you quoted it would on the website and yesterday when I called with a query re delivery time you did your best to accommodate my request in a friendly manner. I will certainly be back for my next purchase of a fridge hopefully soon and I will be highly recommending Appliances On-line for exceptional service and VALUE also. Thankyou Phillipa, PEREGIAN SPRINGS, QLD
You made it easy to buy, and ensured that my delivery schedule was on time
Dear Sales
I received my washing machine today and was very happy with the overall service that you/business has provided. You made it easy to buy, and ensured that my delivery schedule was on time.
It was a pleasure doing business with you. Wendy,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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