The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
So impressed with your price and your service
Just ordered a new dryer from you guys, was so impressed with your price and your service. The delivery guy called as promised in the morning, and was there exactly when he said he would be. Thank you. Will be ordering from you again, so nice to be able to get what I want online without spending hours dragging the kids from store to store. Emma, Eltham, VIC
I just wanted to say thank you for everything
Hello, I just wanted to say thank you for everything. I got the handwritten note from Max Bailey and I would like to say how impressed I am with your company and how you guys do business. Thanks for sending me the personal note, I also run a small business and know how much it helps to have good customer service. You guys not only get 10/10 for that, but also for your product and service.
Thanks again, I already recommend your site to everyone I know.
Regards, Joanna, Coraki, NSW
Such an easy way to purchase a fridge
Thank you for such an easy way to purchase a fridge - excellent website and excellent service. Having to cancel an order from cardboard box co meant finding you - my lucky day Eliz,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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