The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely pleased with Appliances Online's service
We were extremely pleased with Appliances Online's service. We ordered our new fridge and it arrived the next day, on Christmas eve! We were very impressed with the prices and efficency of delivery. The fridge arrived right on time (midday) as advised and was safely installed in our home. We will definetly reccomend applicances online to our friends and use them again. Sonja, Hornsby, NSW
Best price by a good $200
Hello, I just wanted to say *thank you* for a great service. The person who took my order was great, and the two men who delivered our fridge were fantastic. They called regularly to let me know when they were coming. When they arrived they were so polite and careful as they put our fridge into our kitchen. The fridge is great, exactly as described and you were best price by a good $200. I will be telling everyone that Appliances Online is fantastic. Thanks so much, Sara. Sara, Samford Valley, QLD
Wanted to comment on the service from phone call to delivery
Hi David, This is the first product I have bought online, just wanted to comment on the service from phone call to delivery was excellent, Thank you. Lynn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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