The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price
Excellant for finding the right product for a great price. Appliances Online Customer, Australia
The service is excellent
I just want to compliment you on your service, this is the second time I have purchased something through appliances online and the service is excellent, my delivery drivers today were Kipa and Ali and they were extremely pleasant and helpful, congratulations on having such a good team David, Shoalhaven Heads, NSW
Great customer service
Thanks for a great customer service experience from start to finish. Great prompt responses from your customer service team replying to my emails. Great turnaround from the order process to the delivery. Delivery drivers rang to notify of delivery were there. Other retailers have a lot to learn. Once again fantastic service, will already have recommended Appliances Online to others Brendan, Mulgrave, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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