The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Friendliness and professionalism
Thank you for your quick reply. I would like to accept your quote and start to proceed as soon as possible. Please advise what is required of me, as I need those two small fridges asap. From my research, I agree that the prices are very good, and even though I could order elsewhere the main reason I chose you and your company, was your excellent phone manner and helpful attitude. It is not usual to receive "customer service" in current times, so I would like to compliment you for your friendliness and professionalism. Robin, NSW, Australia
Great choice of products, good communication
Hi, I just want to thank AppliancesOnline for your fantastic service, great choice of products, good communication, quick and easy delivery and friendly site. I have purchased several products from you for over 12 months now and have found your pricing to be very competitive and delivery very quick. What more could a customer ask for?!! I recommend you to all my friends! Sue,
I will definitely use u again
I just wanted to say I think Appliances On Line is very efficient and I will definitely use u again! Marion,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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