The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class customer service & installation
Just wanted to say a massive thank you. Our old washing machine blew up Saturday morning, we ordered a new front loader online that night and it was installed by 2 Appliance Online guys on Tuesday - 3 days! First class customer service & installation, huge range of products and fantastic discounts! Will definitely use again. Helen,
You delivered everything you promised
Hi. I just wanted to say what a pleasure it has been dealing with Appliances Online. I had never used you before but I definitely will again. The whole process of ordering a new washing machine has been easy and so quick. I almost didnt believe that you could offer next day service but here I sit with my new washing machine humming away in the background. You delivered everything you promised and the delivery driver was pleasant, efficient and right on time. Thank you. I will definitely use your company again and recommend you to all my friends ) Laura , BALDIVIS, WA
Best price, fast and fantastic service
We bought a Westinghouse side-by-side on Wednesday and had
it delivered and installed by 10:30am Thursday.
The telephone support when I rang about a problem was superb
and fast. And the delivery guys were FANTASTIC.
The delivery guys wrestled the huge old fridge down the
stairs, took the doors of the new fridge to squeeze it into
the room it was going into, put it all back together and
took all the packing with them- 30m for start to finish.
Best price, fast and fantastic service I couldn't be happier
with Appliances Online.
Thanks! Jeremy, Ultimo, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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