The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great as usual and very helpful
Over the weekend our 3.5kg Simpson of almost 15 years decided it had done enough so at 8am this morning. I told my wife that I will ring Colin and it will all be sorted out. I rang Colin and in minutes I had bought the 4 KG Simpson and delivered tomorrow. It took about 90 seconds. Colin was great as usual and very helpful and I wanted to let you know. I told Colin that I would be in touch as out F & P fridge of similar vintage has been moving towards the light for the last 2 years or so. Phillip, Terrey Hills, NSW
Everyone I dealt with was friendly, helpful, and efficient.
I ordered and received a Fisher & Paykel washing machine. Just wanted to say thanks for great service. Everyone I dealt with was friendly, helpful, and efficient. Janine,
More than satisfied with the entire process
Fantastic site, very user friendly. Made buying a new
appliance easy. A very quick, efficient easy way of
purchasing goods. More than satisfied with the entire
process, from purchaching to receiving the goods Danni, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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