The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price, delivery was free
First time purchaser - great price, delivery was free and service was exceptional. Was told courier would deliver between 3-5 and guess what ? on time, no delays. Customer service called to verify time of delivery. What more could you ask for? Will recommend and will purchase again.
Helen, Thomastown, VIC
Went above and beyond when helping me with my connection
Hi, I just wanted to thank Peter for his efforts in resolving the mix up with my delivery. I'm very pleased with my purchase and Tony the delivery man was great. He was very friendly and went above and beyond when helping me with my connection. Victoria ,
EXCELLENT service, great prices
Thank you so much Appliances Online. EXCELLENT service, great prices. Will be using you over and over and over again. Special shout out to the delivery boys from VIC - AMAZING team work, so very helpful and friendly! Elly-Mae ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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