The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Nothing was too difficult for them
As a first time purchaser were very impressed with the efficiency, product selection, competive prices and hassle free experience. We were too busy to replace the dishwasher in our rental property when the old one failed. Our property manager suggested Appliances Online and after ordering on line one Monday afternoon, by 10am the next the purchase, delivery, installation and disposal of the old dishwasher was all done. I had personal contact via phone as well and they were more than happy to help with my enquiries and nothing was too difficult for them. We would certainly be using this service again and highly recommend this service. David, Tingalpa, QLD
Whenever I need appliances I’ll be shopping with you
Thank
you so much. I will be recommending Appliances Online to everyone I
know. Believe me when I say whenever I need appliances I’ll be shopping
with you. Appliances Online Customer, Australia
Was taken away without complaint by the driver
Hi guys,
Just wanted to send a quick email to say how impressed I was with the service received today by your company and especially your driver. Unfortunately I didn't catch his name, but not only was our new fridge delivered to our house first thing this morning, but the old fridge, which was not completely defrosted yet and dripping and dirty, was taken away without complaint by the driver. He unpacked the new fridge, placed in its designated spot in the kitchen and even made sure it was plugged in and turned on for me.
The new fridge is fantastic and the whole process from ordering it, to it being delivered a day later free of charge was seamless. Having our old disgusting fridge taken away was also a huge bonus. As I said unfortunately I didnt catch the name of the driver, but if you could pass on my thanks for his hard work that would be fantastic.
My tax invoice number was ******* and our Quotation Number was AA******HW.
Delivery address ******
We will be sure to use your company again should any of other appliances need replacing.
Thanks again. Lorraine,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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