The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your company is by far the best value for money and most convenient
Dear Appliances Online,
People are quick to criticise and rarely forthcoming with praise for a job well done.
Just wanted to let you know that I have used your website on several occasions for personal and business use.
On each occasion I have found when you factor in delivery and removal costs that your company is by far the best value for money and most convenient means of purchasing appliances, delivering and installing appliances.
Thanks again for making a simple task even easier. Nathan,
Deliveries are on time and efficient
Thankyou Applainces on Line for wonderful service as usual. Every call
is met with efficient friendly response and deliveries are on time and
efficient. Have used AOL before and will again. I am happy to recommend
the company for its great deals and excellent service. Sandra, Docklands, VIC
The prices are excellent
The site was very easy to navigate, and the prices are excellent. I did find i needed to contact customer service via phone to make a small amendment to my order, and found the operator really helpful & friendly. excellent!!!!!
Gillian, Gerringong, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .