Bought this portable ac last month. Have had portables before and was looking for one that doesn't need a bucket behind it like 2 of our older ones do. Was hesitant to get Midea at first, but having read reviews, and for the price, decided to get one. It makes the area cool although it struggles when temperature outside is 30+ degrees. Being a portable though, I am not fussed. On cooler days, it does make the area nice and comfortable. It is also a quiet machine compared to others that we have. I won't hesitate buying one of these again if we need to. As for AOL's delivery service, they are awesome. The men were very friendly, if not the friendliest delivery people that we have met. Thank you.