The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Installation was swift and trouble free
Thank you! The delivery man was excellent and installation was swift and trouble free. I am very impressed and will recommend your service to others. Julie, Armadale, VIC
Appliances Online get 10 out of 10
If a company is judged by the way it deals with problems, then Appliances Online get 10 out of 10. I had a problem with a damaged door from delivery and it was handled promptly, efficiently and professionally. I will absolutely be shopping with you again. Very, very impressed. Was also happy with the ability to make a late night phone call, get stock levels checked, and organise delivery in under 48 hours. Well done! Kirsten, Gwelup, WA
Appliances Online had the cheapest price
I was shopping for a cordless stick vacuum cleaner and obtained prices from many retail outlets. Went to Google which told me that Appliances Online had the cheapest price. It sure did - by around $80. Ordered on a Thursday afternoon and it was delivered [to another state] by 11am on the next day. My Electrolux Ergorapido vacuum cleaner is great and the service by Appliances Online is exceptional. Thank you. Barbara, Brisbane, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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