The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
Exceptional
I would like to thank you for sending such great young men to deliver my dryer. They were so happy – it was great. They unpacked my dryer, positioned it for me and took away the old machine and all the rubbish. I know that’s part of their job but they were exceptional.Please convey our thanks. Lyn, Aspendale Gardens, VIC
Best online Australian experiences I have had
Happy to recommend; good customer service, fast delivery, good prices. One of the best online Australian experiences I have had. Mat, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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