The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
I am so impressed with your service
Just a very quick note to say Thank You .... I am so impressed with your service I will be recommending you to whenever I have the opportunity. I was given a 1hr pre-delivery courtesy call, and my old microwave was taken away. The lady I spoke to on the phone was friendly and professional. The person on the live online help assistance was also very friendly and professional, as were the delivery guys. Again Many Thanks. Tracey,
sooo impressed
Can you please pass onto your Manager that I have been sooo impressed with
the follow up, and men that just delivered and installed the new washing
machine? They were so efficient!
There will be no hesitation in the future when it comes to ordering new
appliances from Appliances Online.
Elizabeth, Neutral Bay
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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