The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
So easy to use
This site is so easy to use that from the time of opening the site, it would have taken less than 5 minutes to find the product that I wanted and complete the payment details.
Appliances Online customer, Australia
An efficient and timesaving way to shop
My new LG WT-R854 washer was delivered and installed as promised
within 24 hours of placing order. The packaging and old machine removed
FOC. I am very happy with the new machine and the service provided by
Appliances Online. An efficient and timesaving way to shop. It helps to
know what you want or if you can use a bit of technical nous and do your
own product research. The comprehensive range displayed on Appliance
Online's website is helpful. Don, Kew, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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