The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Happy with your website and your prices
I am very happy with your website and your prices, and also with the prompt delivery of the freezer I ordered and the pleasant delivery men. You made the whole process of acquiring an appliance as easy as it could possibly be. Thank you and Merry Christmas. Christine, Surrey Hills, VIC
We really appreciate your prompt service
Our dehumidifier arrived this morning. We really appreciate your prompt service & can't praise your customer service highly enough. We have told our friends about you & given them your web site address so I am sure you will have a few more orders from the Eungella area. By the way, it is raining & raining here with no site of sunshine in the near future. Mildew is a real problem. So far, so good, with our dehumidifier. Darryly, Eungella, QLD
Why would you go anywhere else
The service we received from the time we ordered was outstanding, we placed our order at about 4.30pm and we received the washing machine the very next morning at about 8.30am, they took the old machine away, they then connected the new machine up, they then showed us how to use the machine, they then took all the packing away. No wonder why the retailers are doing it tough, because they can't provide excellent service like this, why would you go anywhere else, we brought a dryer from you about two months before and we received the same level of service and that is why we then brought the washing machine. Pat & Marg, Earlwood, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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