The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
With service like this I will be buying from you again
I would like to bring to your attention the efficient and quick service delivered by two of your workers - Jim and Nathan.
Last night I had a LG refrigerator delivered and the item had a paint chip right in the middle of the door. So the fridge was not plugged in or used. I was given the choice of a discount or a replacement fridge. As we have guests arriving from the US tomorrow morning, I could not wait till Fri for a replacement fridge so I accepted a discount on the purchase price. Nor did I want our old fridge sitting in the middle of the dining room til Friday. I was assured that the old fridge would be removed tonight.
Well this morning Jim and Nathan arrived, took the old fridge levelled off the new fridge and were most personable and pleasant in their manner, as well as being efficient in their job.
I would like to thank you for arranging the prompt pickup of the old fridge and compliment Jim and Nathan too.
Two years ago we bought a washing machine from you and now a fridge. With service like this I will be buying from you again and will be telling all our friends about the great prices and service your company offers.
Thank you very much. Tony,
I've never been more impressed
I was skeptical at first to order something expensive online, especially something so large, I was sure there was going to be some a catch to the free delivery and discounted price. But to my surprise iv never been more impressed. Since I have already bragged to my family and friends, im so impressed iv come online just to let you know how happy i am. I avent actually plugged in the freezer yet, but i am so pleased with the service, price, and great customer service offered by your WA delivery person (unfortunaltey didnt grab his name) but i came online just to say thank-you lol. The fact your able to accept an ATM payment from my door, upon delivery is incredible. Delivery person (for WA) - I have nothing but kind words to say about him. He offered to unpack and set-up the freezer for me, was very pleasant, patient and kind, you wouldnt find better service, even within a store. Top it off, upon browsing my local popular/well known electrical store I stumble across the same freezer, sa Steph, Baldivis, WA
A price that is unbeatable
Not often am I so quick to write a glowing testimonial but felt for these guys it was totally warranted. Ordered yesterday at a price that is unbeatable (Nespresso coffee machine bought as a gift for Xmas) and it was delivered by 9am the next day. The driver even phoned to advise the time an hour before. Not just that but delivery is free!
If you have concerns about ordering online you shouldn't have with this company - the great thing is they are not just online - I phoned up and was able to speak to a person!!! Judith, Drummoyne, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
