The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Competitive pricing
Hello Appliances Online, Just wanted to say how impressed we are with your service. Having 2 small children going out to buy appliances is always a bit of a pain (understatement!). It was great to order our new dryer on Saturday afternoon, having it delivered the next Tuesday, not to mention the dryer being put into the laundry, all plugged in and ready to go, while the packaging was taken care of by the friendly delivery guys. Add to that competitive pricing, just perfect. Thank you for a great service, we will be back in the future. Kind regards Ken p.s. the dryer (Electrolux condenser) is doing a great job too! Ken, Ngunnawal, ACT
I was very impressed
Thank you very much for the way you handled our purchase of the Westinghouse fridge. Everything ran very smoothly and I was very impressed with the way you and your company handled the whole exercise. The delivery service went very smoothly and the men who did the delivery were spot on. I would recommend you Sam and the company to any of our friends who are in need of appliances. Please pass onto the people in charge of the company our express thanks to you, Sam and the very professional way you conducted the business. Many thanks. Peter, The Gap, QLD
10/10 for everything
I wanted to pass on my feedback for your website. I ordered a coffee machine over the weekend and scheduled delivery for the Tuesday. The delivery driver rang me as the website said I would be. They turned up, having had a small problem with their GPS that it seems everyone has with the location I live in. The assistant and the driver were very courteous, very pleasant and easy to deal with. Applicances Online is the number 1 place I will shop in the future. I found them from Big Brown Box who I used a few years back to buy a TV and would recommend them to anyone as well. 10/10 for everything. Cheers Paul, South Brisbane, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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