The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I just wanted to say thank you for everything
Hello, I just wanted to say thank you for everything. I got the handwritten note from Max Bailey and I would like to say how impressed I am with your company and how you guys do business. Thanks for sending me the personal note, I also run a small business and know how much it helps to have good customer service. You guys not only get 10/10 for that, but also for your product and service.
Thanks again, I already recommend your site to everyone I know.
Regards, Joanna, Coraki, NSW
I will definitely use this service in the future. Very professional.
I would like to thank the staff at Appliances Online for the quick exchange of my washing machine. They delivered what they promised. I will definitely use this service in the future. Very professional. Margaret,
Excellent installation service & excellent price
Ordered a dishwasher for the office last Friday, elected installation on the following Tuesday. By Tuesday lunchtime the dishwasher was installed, the old dishwasher off site and everyone was happy !! Excellent service, excellent delivery, excellent installation service & excellent price.
Jeanette, St. Leonards, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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