The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am so impressed with your service
Just a very quick note to say Thank You .... I am so impressed with your service I will be recommending you to whenever I have the opportunity. I was given a 1hr pre-delivery courtesy call, and my old microwave was taken away. The lady I spoke to on the phone was friendly and professional. The person on the live online help assistance was also very friendly and professional, as were the delivery guys. Again Many Thanks. Tracey,
Excellent service and very helpful staff
I have found the whole Appliances Online customer experience to be outstanding. Great website, fantastic product choice, excellent service and very helpful staff. Many congratulations to you. Alistair, Manly Vale, NSW
Both products much cheaper than in retail shops
I recently bought a dishwasher and microwave from you online. Not only were both products much cheaper than in retail shops but the delivery was excellent as well. The delivery men called before they arrived and were very helpful when they came. I have recommended you to many other people! Kerry ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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