The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for your friendly and speedy service
To the Appliance online team, Just a quick message to say thanks for your friendly and speedy service. On Monday I rang and ordered a microwave for my parents who live in Brisbane (early christmas present). I thought i would let you know that I have just received a phone call from my dad to say that they have received it this morning (Tuesday). Talk about speedy service ;-) Many thanks for a very easy and friendly experience. I know that I will certainly be making further purchases down the track through you guys. Elizabeth, Greenslopes, QLD
Yet again we have had fantastic service
Yet again we hfantastic service from your delivery guysave had . In fact I spoke to my brother in law who lives in Manly ( the person who recommended your company in the first place) and although he is many kilometers from my location in Auchenflower it was Peter and Ben who did his washing machine delivery and that when offered for them to leave it out side and that my brother in law would take it in, they insisted in taking it in and hooking it up.
We have already taken the opportunity to recommend your company to three other people who are in the process of selecting appliances. Stuart, Auchenflower, QLD
Both products much cheaper than in retail shops
I recently bought a dishwasher and microwave from you online. Not only were both products much cheaper than in retail shops but the delivery was excellent as well. The delivery men called before they arrived and were very helpful when they came. I have recommended you to many other people! Kerry ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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