The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service and very helpful staff
I have found the whole Appliances Online customer experience to be outstanding. Great website, fantastic product choice, excellent service and very helpful staff. Many congratulations to you. Alistair, Manly Vale, NSW
Saved me time and money
I purchased a fisher & paykel washing machine and in less than 24 hours it was delivered to my home. Very impressed with this site and the service. Saved me time and money going from store to store
looking at products. Thank you and well done :-) Appliances Online customer,
Cheerful and great to have a laugh with
To whom it may concern Thank you very much for the prompt delivery, your delivery men were very polite, cheerful and great to have a laugh with. I will definitely refer your business to all my family and friends. Rudsyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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