The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Good, clear website, great price
Very happy I googled 'freezer' and discovered your service....will use your company for anything else we need as time goes on...and recommend you to all. Pleasant interaction on phone and internet...good, clear website,great price, no hassle with delivery (even delivery man very helpfull), removal of old unit and packaging....so much simpler than slogging around retail outlets wasting time and being made to feel almost an inconvenience! Thankyou and I hope you do as well as your service deserves. Barbara, Lower Templestone, VIC
The price and delay were less than the local stores
I shopped online since I was after a left-hinged fridge, and the local stores had nothing to offer and had fees and long delays to order one in. Ordered from Appliances Online, and although the fridge I originally ordered was out of stock, the price and delay were less than the local stores. A few days later I notice a better left-hinge fridge is on sale and in stock on Appliances Online, and they were happy to switch my order to the better model for no extra cost - The fridge was delivered within a couple of days. Great stuff. Greg, Noranda, WA
Great shopping experience
What a great shopping experience. Excellent service. Best ever. Will be shopping here again. Kevin, South Kingsville, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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