The LG WashTower washes most items very well — clothes, delicates, and everyday laundry come out clean and dry without issues. Unfortunately, towels are a major problem. Despite trying multiple wash cycles, load sizes, and settings, towels consistently do not wash or dry properly. The machine often gets stuck during the rinsing stage, leaves soap residue in the towels, and they still feel under-washed. I frequently have to run an extra rinse cycle followed by another drying cycle just to get them usable. For a premium-priced appliance, this is extremely disappointing. Towels are a basic household item, and having to rewash and re-dry them defeats the purpose of an all-in-one tower system. After experiencing this and then reading multiple reviews reporting similar towel-related issues, it’s clear this is not an isolated case. Overall, great performance for most laundry — but the towel issue significantly impacts usability and value for money. At this price point, I expected consistent results across all wash types.

This WashTower is an absolute unit! Once installed, the capacity is huge; we’ve already done doonas; it runs whisper quiet; and the auto dosing is a game changer I didn’t even know I needed; now I’m wondering why my dishwasher can’t do it too. It looks that good it’s basically become a house tour feature, and it’s made washing and drying dead easy, especially with kids’ clothes; no hanging about, just chuck it in and you’re done. For me, the time saved plus the confidence the AI is washing properly makes it well worth the spend.

[This review was collected as part of a promotion.] LG.. you have done it again. Excitement from the minute we placed our order, and still filled with excitement using the machine. The drums are massive, and our first wash was our blankets and it did it with such ease! The functionality is great, easy to use, set and forget. We've used the machine almost every day and it truely doesn't dissapoint. The AI implementation is second to none, detecting your washing loads and applying the correct cycle, detergent amounts, and run times. My husband has very delicate work shirts, and the AI detection makes it so easy and carefree from having to manually select wash cycles and types. Mind you the machine is big, and will need some manpower to manuover it into position. It's sleek, stylish and compliments our laundry well. It's whisper quiet so setting loads and dryer cycles overnight is made easy, wake up and you're load is either dryer ready or wear ready. I love it and have already recommended it to family and friends! LG is one of the most trusted and bang-for-buck brands, we love LG and this washer/dryer is one of our most favourite LG purchases to date.