[This review was collected as part of a promotion.] I received the tower a few days ago and I am very impressed on how quick the cycles are. I have never been able to wash my down Dona at home before and couldn’t wait to try it. I couldn’t believe how quick the wash cycle was. Once the dryer had finished I pulled the doona out and it was nice and fluffy as if it was new . If you’re looking for an efficient washer / dryer combo this is the product for you.

This WashTower is an absolute unit! Once installed, the capacity is huge; we’ve already done doonas; it runs whisper quiet; and the auto dosing is a game changer I didn’t even know I needed; now I’m wondering why my dishwasher can’t do it too. It looks that good it’s basically become a house tour feature, and it’s made washing and drying dead easy, especially with kids’ clothes; no hanging about, just chuck it in and you’re done. For me, the time saved plus the confidence the AI is washing properly makes it well worth the spend.

The LG WashTower washes most items very well — clothes, delicates, and everyday laundry come out clean and dry without issues. Unfortunately, towels are a major problem. Despite trying multiple wash cycles, load sizes, and settings, towels consistently do not wash or dry properly. The machine often gets stuck during the rinsing stage, leaves soap residue in the towels, and they still feel under-washed. I frequently have to run an extra rinse cycle followed by another drying cycle just to get them usable. For a premium-priced appliance, this is extremely disappointing. Towels are a basic household item, and having to rewash and re-dry them defeats the purpose of an all-in-one tower system. After experiencing this and then reading multiple reviews reporting similar towel-related issues, it’s clear this is not an isolated case. Overall, great performance for most laundry — but the towel issue significantly impacts usability and value for money. At this price point, I expected consistent results across all wash types.