The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Staff went out of their way to help find products that weren't listed online
Fantastic...! Easy navigation and friendly support staff. My experience with a previous purchase was excellent. Staff went out of their way to help find products that weren't listed online. Staff product knowledge and expertise in product info was exceptional. Competitive prices and a great online shopping experience all round. Happy to recommend to friends - 100%. Georgie,
Your prices are extremely competitive
I recently purchased a Fisher & Paykel tumbledryer from you and just wanted to say how happy I was with the service we received. Your prices are extremely competitive, and I was very impressed with the speed that you delivered our order. The driver phoned beforehand, was there when he said he would be, and put the dryer exactly where we wanted it. Excellent service, and I'll definitely be using you again! Vanessa,
Absolutely amazing
Absolutely amazing...I have dealt with a lot of online companies but nothing comes close to Appliances Online, from the first point of contact to when we picked up our item it ran without a hitch and every person I spoke with was professional and friendly. I honestly can not thank you all from the bottom of my heart for making all of this such an easy process. There are no words I can think of that would do your company justice, your prices are unbeatable and your service second to none...I thank god I found your site, whatever or whoever is running this polished company keep up the good work as there is no other company here in Australia that even comes close to you guys...Thank you Thank you and Thank you again.... Lisa, Baulkham Hills, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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