I’ve had the 65-inch model since May 6, and it’s been one disappointment after another. This is a long review, but if you’re considering buying this TV, I’d strongly recommend looking elsewhere. The first issue is performance. The interface is surprisingly slow and sluggish to navigate. It’s not the biggest deal once you’ve started watching something, but it’s definitely frustrating for everyday use. The second issue is sports. This TV has some of the worst grass artefacts I’ve ever seen, regardless of price. Enabling Smooth Gradation on Low improves it, but that means giving up an accurate picture mode like Filmmaker Mode and relying on extra image processing. I don’t think that’s an acceptable compromise. The third issue is how it handles bright whites. They’re unbelievably harsh and genuinely uncomfortable to look at. No combination of settings fixed it for me except drastically reducing the contrast, which then makes the overall picture look flat and washed out. I’ve owned and used plenty of TVs over the years, and I’ve never experienced this before. The biggest problem, though, is the motion handling. It’s genuinely poor. I’ve owned older 60Hz TVs that handled motion better than this. In cartoons, fast movement often creates noticeable double images or ghosting around characters. This happens with motion processing both on and off. Whether it’s a panel response time issue or something else, the end result is the same: choppy, distracting motion that I couldn’t find any way to fix. Even in movies and other content, motion never looks smooth and is noticeably worse than much cheaper TVs I’ve used. I’m usually the type of person who spends time tweaking settings and finding workarounds to get the best out of a product. Unfortunately, this TV has too many fundamental issues to overcome, and I don’t think most buyers will be happy with it either. I originally wanted the next model up, but it was out of stock for over a month, so I settled for this one. Looking back, I wish I’d waited. After this experience, I’d happily pay the extra money to move up to an OLED from LG or instead I’d buy a different brand. The difference in overall picture quality and viewing experience would be well worth the upgrade, and I genuinely wish I’d had the chance to do that instead.

It is easy to use the magic remote to move between apps. My grandchildren simply love it.

I sized up to a new LG, but it didn't match up out of the box to my previous one. Picture and sound were quite ordinary on first look. I have found it difficult to set up to suit my viewing. I find the screensaver setup particularly hard. Where are the glorious built in wallpapers and screensavers? I can still find no way to access them unless I pay for a subscription. And I don't want to provide my credit card details to LG either. Bad enough having to give my birth date to a television so I can access its full features. This is an expensive TV but doesn't have a free option as it previously had, but is provided by all other major brands. The Thinq app has just complicated matters further, as it is not intuitive and I am finding it difficult to navigate. I have spent a lot of time online trying to set up this TV to match the picture and quality of my previous LG ... almost there but after several hours.