The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
top notch
I buy all my whitegoods and tvs from you now, and if you sold ipads and mobile phones I would buy them from you too :) Best prices in town, you can search the net all day and your prices are still the best. Customer phone service and your delivery service are both top notch, and all your staff, both on the phone, and the delivery guys are all very friendly and efficient. I tell everyone I know about how great your company is. Thank you very much, and a very Merry Xmas and Happy New Year to all your staff :)
Wendy Wendy, COLYTON NSW
The service is excellent
I just want to compliment you on your service, this is the second time I have purchased something through appliances online and the service is excellent, my delivery drivers today were Kipa and Ali and they were extremely pleasant and helpful, congratulations on having such a good team David, Shoalhaven Heads, NSW
Excellent service
Hello, I recently ordered a Panasonic television and HDD/DVD player recently and wanted to thank your team for excellent service. My order needed to be delivered in two parts as the TV was not in stock. When the HDD/DVD player was delivered I accidentally overpaid the driver. I contacted your team and they corrected the final balance amount which I needed to pay when the TV was delivered. I was also pleasantly surprised to find that you had given me a further discount on the amount owing - I was so surprised I doubled checked with the driver. Not only am I enjoying a great TV and recorder, but buying them was a pleasant experience as well, thanks to your team! Kind regards. Anne Cruickshank, Beverly Hills NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .