The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A price that is unbeatable
Not often am I so quick to write a glowing testimonial but felt for these guys it was totally warranted. Ordered yesterday at a price that is unbeatable (Nespresso coffee machine bought as a gift for Xmas) and it was delivered by 9am the next day. The driver even phoned to advise the time an hour before. Not just that but delivery is free!
If you have concerns about ordering online you shouldn't have with this company - the great thing is they are not just online - I phoned up and was able to speak to a person!!! Judith, Drummoyne, NSW
Extremely happy
At every step of the process I found people helpful. From the guy on the 1300 number through to the Delivery man. I found him polite, efficient and quick. Helpful with answering questions. This is the first time I have purchased from the online store and extremely happy with the service Carla, Engadine, 2233
Very happy with the service
I was very happy with the service I received from Appliance online when I ordered my washing machine. It was delivered on the day and time I was told it would be - within a 2 hour window. The old one was taken away and the new one installed, I have and would have no hesitation in recommending this company. Hope to do more business with you when the need arises. Ilona, Leeming, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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