The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Transaction was faultless
This is my first purchase through Appliances Online and I loved it. I ordered online on the Friday and it was at my door the following Wednesday. The transaction was faultless. I will definitely be a returning customer. Monique, Cotswold Hills, QLD
Keep it up, you are one in a million!
We would like to thank you all at Appliances
online, including Jack and Matt, who installed and set up our
new washing machine, and removed our old one. They were
super effecient, polite and very professional in every way
and a credit to the company. We were totally 'blown away' by
the whole experience, including your website which has fresh
clean lines, is uncluttered and simple to navigate.
Professional to your fingertips- keep it up, you are one in
a million!
Kindest regards Colleen, Hope Island, QLD
The online order process is seamless
Just a quick note to commend you guys for great customer service. This is the second time I have purchased from Appliances Online. Your prices have been lower than local retail stores on both occasions, delivery free, and stock available (and if not sourced quickly). The online order process is seamless and most importantly your delivery drivers are always very accommodating.
Well done guys - keep up the good work!
Nick, Manning, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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