The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The price was the best I found
Just wanted to say a big thankyou for the recent delivery of a fridge.
The price was the best I found, the service on order on the phone was
excellent and the delivery guys went above and beyond especially
removing a 38 year old heavy fridge. They were friendly and very
helpful. Have recommended you to all my friends and family and will
definitely use again next time I need an appliance. Barbara, Vermont, VIC
Polite, friendly, helpful and hardworking
We would like to commend Adam and Steve, the delivery men who delivered
our new fridge and took away our old fridge today. They were so polite,
friendly, helpful and hardworking - we were very impressed with them and
our whole appliancesonline experience. Susie & Chris, St. Andrews, NSW
Most considerate, HELPFUL, caring employees
Hello Sally. Just dropping you a line to say ........THANK YOU........& let APPLIANCES ONLINE know that they have one of the most considerate, HELPFUL, caring employees ever working for THEM! U deserve to be nominated for employee of the year, it is NOT very often at all that the public comes across some one as helpful & caring as you! FOR example, look at what electrolux wanted to do.....NOTHING but keep trying to fix it! Thank you for being the only one that gave a damn about all the problems i was having with the washing machine i purchased from APPLIANCES ONLINE......the new washing machine works a treat & even sound so much better! SO...........THANK YOU...........again, the worlds work places would be a hell of a lot better off with more considerate people like you in it! Michelle, South West Rocks, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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