The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you for the excellent service
My new washing machine was delivered today as scheduled. I just want to say I was impressed with your delivery men. I was telephoned prior to 10am and advised of the delivery window. They then arrived during that delivery window, removed my old machine and installed the new one. The laundry is in the upstairs bathroom of my small two storey terrace house and access is up a steep staircase with bend at the bottom. Not easy access, and not helped by such a hot day. Notwithstanding this, your deliverymen completed the removal and installation efficiently and in good humour. Thank you for the excellent service.
Cathy, Forest Lodge, NSW
My freezer arrived promptly and in shop condition
I was very happy with the service from Appliances - I live in an isolated part of Victoria and my freezer arrived promptly and in shop condition. Christie, Marlo, VIC
Everything was awesome
I just received my fridge, 30 min ago and now that's all done and the worry is behind me I'd like to let you know that...
This is the first time I used Appliances Online and I'll be using you again. Everything was awesome: website is user friendly, staff over the phone was very helpful as well as the two delivery guys. Thanks heaps. Ana, Spring Hill, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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