The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The delivery guys were fantastic
I bought a lg washing machine from appliances online, payed for it on the tuesday, it was delivered by 9 am thursday morning. the delivery guys were fantastic, set my new washing machine up, took the old one away and also took an old fridge that i had in the garage aswell. have already recommended appliances online to my friends and will definately be back next time i need to purchase an item Michelle, Salamander Bay, NSW
Good old fashioned customer service
Fantastic hassle free good old fashioned customer service! I'll be back. Thankyou Joanne, Erina, NSW
A pleasurable and easy experience
I just wanted to thank appliances online for their prompt delivery of my new fridge yesterday. I was amazed at how quickly it arrived and teh guys who delivered it were just fantastic. They phoned me when they were 20 minutes away, moved in the new fridge with no complaints (my house can be hard to access with furniture), they unpacked the new fridge, set it up, and took the old one awaywith no issues whatsoever. It is so rare these days that people deliver on tehir promises and make buying whitegoods a pleasurable and easy experience. I wouldn't hesitate for one secome to purchase my whitegoods from you in the future. Jemima, Marsfield, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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