The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great customer service
Thanks for a great customer service experience from start to finish. Great prompt responses from your customer service team replying to my emails. Great turnaround from the order process to the delivery. Delivery drivers rang to notify of delivery were there. Other retailers have a lot to learn. Once again fantastic service, will already have recommended Appliances Online to others Brendan, Mulgrave, Victoria
Goods were delivered the next day
Excellent Service, thank you so much, the ordering was fast and the goods were delivered the next day. Extremely happy customer. Well done. Janelle, Thornlands, QLD
Highly recommend
I received my front load washing machine today as planned I must say I am very happy with the quick efficient service especially at home with a newborn & 3yr old. I was contacted an hour before (7am) as stated with a delivery window of 8-9am it arrived at 8.30am with connection ready to use. Highly Recommended A++++ :) Lisa, Ngunnawal, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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