The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I recommend this company to my friends
I purchased a Kelvinator window airconditioner from Appliances Online. The machine arrived in perfect condition and the delivery was prompt. When you buy, the website lets you choose the delivery date. This feature is unique and really convenient for working buyers. Also, on the date of delivery, the driver rings to let you know the exact time period he is coming. I appreciate this feature very much, and next time I buy something online, if the product is sold by Appliances Online I will buy from them only. Also, I recommend this company to my friends for their future purchases. Susmita, Macquarie Fields, NSW
Best price around
Had my new fridge delivered today...wow...how easy was that? Order
online - get the best price around - and the two guys who delivered my
fridge were sooo polite and efficient. It made my first experience of
buying through Appliances Online a very easy one. I'll definitely be
telling my friends about your company. Thank you again for making my
purchase such a pleasant experience. Marilyn, Cranebrook, NSW
Extraordinary service and excellent communication
Good morning,
I would like to thank you very much for another outstanding transaction.
When I first ordered our new oven and cooktop for delivery on 9 April, you
told us that you couldn't deliver until 22 April as the products were not
in stock. After we explained that we really needed them on 9 April for a
new kitchen installation, your team bent over backwards to source the
appliances and meet our delivery date. We cannot thank you enough for this
extraordinary service and excellent communication. Your delivery team rang
yesterday morning around 7 to advise delivery would be between 8 and 9 and
they arrived at 8.30 - perfect! You really do deserve all the positive
feedback you receive. Many thanks again!
Niki Glover
Central Coast, NSW, Australia Niki Glover, UMINA BEACH
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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