The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic easy and fast way to purchase online
What a fantastic easy and fast way to purchase online! My delivery was on time but due to my error, was delayed by only one day, they didnt charge me at all and still removed the old fridge free of charge! Very impressed! Shall recommend AO to all. Appliances Online Customer, Australia
Service and performance has been excellent
I have just received the goods on this order less than 2 days after ordering. Your service and performance has been excellent and I expect to do more business with your company. David, Newcastle, NSW
The experience was flawless
I just had to write and let you know how impressed I am with your service, from beginning to end the experience was flawless, everything happened as promised! I got the washing machine I wanted $50.00 cheaper than the sale at D******, free delivery, free installation, free removal (as well as being advise by the lovely delivery men - Adam and Ali that the old machine would be recycled) I just did my first wash and am very very pleased! AND I am usually the very hard to please type person. Ill be coming back and look forward to my next purchase with online appliances.com.au - BIG THANK YOU (and you should be training others how to do it so good! especially the yanks!! Sharon, Wanniassa, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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