The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
What's not to love?
I think it's safe to say that I will no longer be looking in the High Street for any other electrical appliances after such a great experience with Appliances Online. Easy website to navigate, great range of high quality products, the lowest prices around and friendly and helpful staff. What's not to love? Well done guys! Julie, Stanmore, NSW
Customer service is still alive
Just a quick note to say thankyou for the quick deliverery after payment
including the delivery guys who were very helpful. This is our second purchase
from Appliances online and on both occasions we have being very impressed. Keep
up the good work,its great to still see customer service is still alive. Shane, Darlinghurst, NSW
It arrived exactly as indicated. GREAT SERVICE
I ordered my Beefeater BBQ on the 27/12/2010 and at the time I was advised that there was to be a delay (approx 3-4 weeks) on the delivery of my BBQ, which I was fine with. It was great to receive a call from appliances online between christmas and new year keeping me up to date with my back order. I then again received another call on 05/01/2011 advising me my order was being despatched already and that I should receive it in approx 3 days. It arrived exactly as indicated. GREAT SERVICE. The only issue was the carrier who delivered it to a different address than the one clearly shown on the delivery docket ! Would gladly purchase another product from Appliances online. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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