The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your price plus delivery is still cheaper than the local appliance store.
Hi, Just wanted to let you know that the vacuum cleaner arrived today. Have given it a bit of a work out & it is fantastic!! Many thanks for providing such a wonderful service. Your price plus delivery is still cheaper than the local appliance store. Once again many thanks Gabrielle ,
Best price by a good $200
Hello, I just wanted to say *thank you* for a great service. The person who took my order was great, and the two men who delivered our fridge were fantastic. They called regularly to let me know when they were coming. When they arrived they were so polite and careful as they put our fridge into our kitchen. The fridge is great, exactly as described and you were best price by a good $200. I will be telling everyone that Appliances Online is fantastic. Thanks so much, Sara. Sara, Samford Valley, QLD
Your website is clear, your service exceptional
Hi there, I just wanted to give you some feedback on a recent purchase. I'm been very impressed, every step of the way. Your website is clear, your service exceptional. I'm particularly impressed with the way you took my call on a Sunday when I was having problems with the on-line payment system and you took my credit card info over the phone.
Your delivery guy called when you said he would and he delivered when he promised to.
I'd be happy to recommend you to my friends - congratulations on running the organisation so well!
Kind regards,
Claire (39, working part-time, mother of 2 kids & not usually someone who'd bother to write an email like this - means I was REALLY happy with your service!) Claire, Eltham, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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