The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Friendly, knowledgable and efficient service
I would like to compliment your staff on their friendly, knowledgable and efficient service. Your prices are very competitive. I bought my dryer first and delivery went without a hitch and a couple of weeks later have purchased and received my new washing machine. Again, your delivery service was excellent!! Have been recommending your site to all my friends. Have just ordered a couple of TVs from your affiliate BigBrownBox. Will definately look to your company when I renovate my Kitchen A++++ Kirstenn, Rouse Hill, NSW
Delivery free
I wanted to tell you how impressed I am with the service and courtesy I received from your company when purchasing my new Electrolux Fridge. The guys rang when I was told they would and informed me correctly of their delivery time. The product was as described and performs like a beauty. Thank you again... I will surely be back. Oh and to take away the old fridge and have that and delivery free was something that I could not source elsewhere. Very satisfied customer who shall be using this site for further white goods purchases. Michelle, Kippa-ring, QLD
Efficient, friendly, courteous and reliable service
Efficient, friendly, courteous and reliable service. I'll be back. Thank you. Lorraine, Sydney, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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