The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very happy with the service
I was very happy with the service I received from Appliance online when I ordered my washing machine. It was delivered on the day and time I was told it would be - within a 2 hour window. The old one was taken away and the new one installed, I have and would have no hesitation in recommending this company. Hope to do more business with you when the need arises. Ilona, Leeming, WA
Easiest purchase I have ever made - the online live help tool is excellent
Hi, I purchased a fridge off you last week (order 6280) and it was delivered this morning. I'd just like to thank you for the easiest purchase I have ever made - the online live help tool is excellent, all of my questions were answered immediately, the delivery took place when arranged and the delivery men were extremely helpful. Thank you so much - I will now only purchase any future appliances through you guys. Thank you! Skye,
I will be buying from you again next time
Thank you for the great customer service! I will be buying from you again next time I need an appliance & will be recommending you to others too! Courtney,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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