The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Went above and beyond when helping me with my connection
Hi, I just wanted to thank Peter for his efforts in resolving the mix up with my delivery. I'm very pleased with my purchase and Tony the delivery man was great. He was very friendly and went above and beyond when helping me with my connection. Victoria ,
Fabulous Online Shopping
I want to thank you for a really fabulous online shopping and delivery experience. Ordering online was easy and the communication about delivery was excellent. Delivery men gave us plenty of warning, arrived on time, and were polite and helpful in getting the machine into the house.
Thank you, it was a pleasure, I won't hesitate to recommend your service to others Eva, Mosman, NSW
Good job with the removal and installation
Hi, Just to thank you for the prompt delivery today of the washing machine. Your delivery guys were very quick and did a good job with the removal and installation. Thanks and will do buy again. Brian, Figtree, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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