The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I would like to express how happy I am
I have received the delivery of the fridge I ordered on Friday. I would like to express how happy I am with your company's level of service, not to mention price. To top it all off, it was delivered by David and PJ, who were so helpful, despite having to navigate a rather challenging course which included a couple of stair cases to deliver, and then again, to remove the old fridge, which was taken away along with all the packagings from the new fridge.
I will highly recommend your business to my friends and associates. Peter, Greenslopes, QLD
Absolutely fantastic service
I have received absolutely fantastic service from Appliances Online. The fridge that I purchased was faulty, and Carla Horvath went above and beyond to help me out. She was friendly and professional and understanding of my situation. She organised for it to be replaced, for free, very quickly, and at a convenient time. I was rather annoyed about the faulty fridge but Carla's fantastic service turned that around and I will now recommend you to all of my family and friends. Amanda, Bowen Hills, QLD
Thanks so much for your great service
Received order today. Thanks so much for your great service. I will be sure to shop with you guys again June ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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