The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It feels like Christmas
Hi Camille, I just wanted to thank you very much for the
prompt delivery of my machine - I took delivery today, which is a whole
week earlier than I was expecting. I am so happy to have my washing
machine; with this wet weather the hand washing was just hanging under
the house dripping for days. It feels like Christmas to have a lovely
new washer now, and I am very impressed both with your courtesy when you
advised me of a possible delay with the order and also with the speedy
time you were able to finally get it to me. Thank-you so much. Judi, Mossman, QLD
The price of the product was excellent, and delivery was free
This is my first time to your site. What fantastic service I have received. I spoke to Colin about the delivery of my purchase and he was extremely helpful. The price of the product was excellent, and delivery was free. What more could I ask for! Great!! Appliances Online customer,
Congratulations on your Customer Service
Congratulations on your Customer Service during and after the sale, and delivery was a professional approach to customer service. I will recommend your company to anyone asking about online shopping. A++ Keep up your Quality Standards and Business Excellence, you will be rewarded.
Graeme, Kingsville, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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