The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
"True customer service "
Morning [ staff member ],just letting you know that the fridge has just been delivered and funnily enough by the same gentleman who delivered the other one!! I would like to thank you very much for the effort you made on my behalf to resolve this issue. True customer service,and as I have said previously I have not only bought several items from you but have recommended you to others who have also received superb customer service. Carol, Southern River WA
Delivered and installed with no problems
Have just bought a fridge for my daughter through Appliances Online. The service was excellent, telephone and email enquiries were answered promptly and fridge was delivered and installed with no problems. Would be happy to shop online with this company again!! Louise, Freshwater, NSW
Delivered next day 7:30am
Hi Appliances Online, Ordered in the afternoon and delivered next day 7:30am. Less than 24 hr. Reliable and honest.Looks like i know where to get my future white goods. Keep up with the good reputation. Leslie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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