The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
Hassle-free
I just wanted to applaud Appliances Online for your high standard of customer service! The whole process of ordering my new toaster online and the delivery of same was hassle-free and the delivery boys were excellent in ringing me and letting me know when my goods would arrive.
Unfortunately many companies do not take your approach and leave customers in the dark – they certainly wouldn’t get my business once burnt but I will certainly be recommending your website to friends and family. Thank you again. Lynette, Fortitude Valley, QLD
Just wanted to say how impressed I was
Just wanted to say how impressed I was from start to finish with using
your site, purchasing the item and the delivery process. It was
excellent and I'm sure I will be using your service many times in the
future. Robyn, Dickson, ACT
Drivers have been helpful, courteous & knowledgeable
I wanted to pass on our thanks to your company for the outstanding service we have received form our very first contact with you up to the delivery of our appliances yesterday. Every staff member up to & including the delivery drivers have been helpful, courteous & knowledgeable about your business. I have no hesitation in recommending your company to others. Sandra, Nambour, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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