The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery person is polite and courteous
Dear Sally: I received my new Westinghouse Fridge today. Thank you. I hope you had a great Christmas and NY Holiday and a great Australia Day tomorrow. All is well. The delivery person is polite and courteous and I am happy to receive my new Fridge from Appliances Online. I never would have thought to have bought this or my new Simpson Washing machine on-line with your company, but the caring professionals as yourself and others at Appliances Online made it easy to make the transition from shopping in-store to on-line. See you again in the future. Hans, East Doncaster, VIC
Who provides us quality service with his knowledge and kindness
We would like to say thank you for your professional service for delivery our refrigeration and microwave on time with good price. Especially, we like to say peter is really a good salesman, who provides us quality service with his knowledge and kindness. We trust him so much and hope to do business with him in the near future when we buy the new house. Surely, we will introduce our friends to try their orders with your company as well. We wish you have good business. Chen,
Quality product in stock
I just wanted to say thank you. Thank you for a user friendly website; for being open on your website about who you are and where you can be found; for the ease of payment; to Jamie for the courtesy call about delivery; to the delivery guys for being friendly and efficient (and on time)and; for having a quality product in stock and ready for delivery. You will be our first stop next time! Therese, Bowral, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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