The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The Appliances Online team were great and we know where we'll be buying
To the Appliances Online Team Thanks for a happy shopping experience. We ordered a Microwave Oven from another supplier in Melbourne three weeks ago. After numerous phone calls we were finally advised that delivery would not be for another three weeks. We cancelled the deal. Yesterday we found Appliances Online on the internet and ordered the appliance for the same price. It was delivered today as promised. The Appliances Online team were great and we know where we'll be buying when we next need a new appliance. What an outstanding, hassle free service. Keep up the good work. Errol and Sue,
Cheaper than anywhere else
I just want to say how fantastic the experience with appliances online
was. I now have my new fridge (cheaper than anywhere else) all installed
and the old one taken away. The delivery people were very helpful and
made sure everything was ok before they left. I definately will be back. Gillian, Mooroolbank, VIC
A BIG THANK YOU to Appliances Online
Hey Shae,
Wanted to say a BIG THANK YOU to Appliances Online.
This is the second time we have dealt with you guys and it now confirms how fantastic the team from Appliances On Line really are.
Once again your delivery men (both names started with R but unfortunately can only remember Rick) were so friendly and thoughtful, they oozed customer service skills. It wasn't that easy getting my new fridge/freezer in but they managed, taking complete care of they way they moved through my house.
Also Shae a thankyou to you. You had the hard task of telling us our original selection wasn't available for a month or so and being so helpful with finding us a solution.
Please forward my email to the top of Appliances On Line as I would love them to know what amazing staff they have. Melanie, Mount Hawthorn, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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