The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Would deal with them again and recommend to friends
Wonderful Service very professional. Saved looking around
for a washing machine very happy with the delivery and
punctuality and service and price would deal with them again
and recommend to friends.
Graeme Lake Illawarra N.S.W March 16th 2011 Graeme Lake, Illawarra
With no trouble and the old machine taken away and new one installed
Easy to navigate very good service bought a washing machine one day and had it delivered next morning with no trouble and the old machine taken away and new one installed. What more can I say a terrific site we are very happy with our purchase. Thank You Appliances Online customer,
A brilliant customer experience
I wanted to write and provide some
feedback in regards to the service I received from Appliances online -
and in particular 2 specific individuals.Over
the heatwave of last week I was in a hurry to obtain an
air-conditioning unit for my apartment. AS a previous customer who has
had very good experiences in the past I decided to phone appliances
online for this. I spoke to Andrew Paskalis who went out of his way to
procure me an air conditioning unit immediately and also provide me with
the ‘best deal’. Unfortunately as the order was about to be placed the
supplier ran out, meaning I was not able to get the unit until 5 days
later. Andrew was extremely apologetic about this and offered to quote
me on the model instead so that I was able to purchase in store. However
within one day, he had managed to contact the supplier and track me
down a unit, and organise for it to be delivered. Anne, Elizabeth Bay, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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