The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Hassle-free
I just wanted to applaud Appliances Online for your high standard of customer service! The whole process of ordering my new toaster online and the delivery of same was hassle-free and the delivery boys were excellent in ringing me and letting me know when my goods would arrive.
Unfortunately many companies do not take your approach and leave customers in the dark – they certainly wouldn’t get my business once burnt but I will certainly be recommending your website to friends and family. Thank you again. Lynette, Fortitude Valley, QLD
Thankyou for the amazing service
Hello there, just wanted to say thankyou for the amazing service and prompt delivery on this machine. I will definately be using your business again and will be recommending you to friends and family. Many thanks.
Sue, Lane Cove, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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