The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great service can be hard to find these days
I purchased a smeg dishwasher at 6.35 am on Tuesday 1st October, and it arrived on my door step before 9am on the 2nd. Everything I wanted, old dishwasher taken away, in and out service with no dramas. I am so impressed with your service from start to finish I purchased online and rang your customer service centre and the person I spoke with was so happy to help with my enquiry and your delivery drivers were fantastic. I will not hesitate to recommend your service in the future. Great service can be hard to find these days and your company excels at it. Jayne Gavenlock, HAMILTON NORTH NSW
Amazing service
Amazing service - ordered 43 bar fridges. Campbell sourced them and called back re delivery etc. within 30 mins. Delivery was as advised. Absolutely no problems whatsoever. Many thanks.
Christine, Preston, VIC
Efficiency and ease of service
This is the second time that I have ordered an appliance from you and I
must commend your company for its efficiency and ease of service; right from
the ordering to within less than 24 hours having the washing machine
delivered, hooked up and the broken machine carted away.
Amazing service takes effort and I appreciate what you have provided.
Thanks again. Faith , POTTS POINT, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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