The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic service and price
Excellent, could not have asked for more. Ordered on line 6.45pm, phone call the next morning at 6am followed by delivery at 7am. Installed and operating by 7.15am. Thank you, nothing could compare these days with this fantastic service and price
Lindsey Lindsey, Queanbeyan
I could not have asked for anything more
I recently purchased a washing machine from your company and wish to sincerely compliment you and your whole team on the ease and satisfaction of that process.
I had just experienced the opposite - had purchased a washing machine which finally arrived 9 days later and then didn't work as it had been damaged during delivery! I found myself back at square one sourcing another new machine. Through the Internet I decided which machine I wanted and your company (totally unknown to me) provided: -
* The best price
* Many choices of payment
* Free Delivery and set up
* Took the old machine away
* Ordered late afternoon and delivered by 9:20 the next morning
I could not have asked for anything more. I appreciate that where I live had something to do with how early I received the machine, but nonetheless the whole experience was a very pleasant surprise. This is how businesses operate but not too many do.
Rebecca,
Your ability to get the oven at such a short notice
To the team at Appliances online, I would like to say thank you for your prompt delivery on my oven that I purchased from this website about a fortnight ago. Your ability to get the oven at such a short notice was exceptional especially since your delivery driver had to make a special trip after doing his normal delivery run. I would not hesitate to recommend your site to any of my other friends. Keep up the great work and I am sure sooner or later there will be a new bigger player to the *************, ********** etc. With many thanks Lawrence,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .