The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I've never been more impressed
I was skeptical at first to order something expensive online, especially something so large, I was sure there was going to be some a catch to the free delivery and discounted price. But to my surprise iv never been more impressed. Since I have already bragged to my family and friends, im so impressed iv come online just to let you know how happy i am. I avent actually plugged in the freezer yet, but i am so pleased with the service, price, and great customer service offered by your WA delivery person (unfortunaltey didnt grab his name) but i came online just to say thank-you lol. The fact your able to accept an ATM payment from my door, upon delivery is incredible. Delivery person (for WA) - I have nothing but kind words to say about him. He offered to unpack and set-up the freezer for me, was very pleasant, patient and kind, you wouldnt find better service, even within a store. Top it off, upon browsing my local popular/well known electrical store I stumble across the same freezer, sa Steph, Baldivis, WA
I will definitely use u again
I just wanted to say I think Appliances On Line is very efficient and I will definitely use u again! Marion,
Professional, efficient and courteous
Once again Appliances Online has exceeded my expectations
by responding to my problem within an hour of contacting you. Thank you
so much for your advice. I have been so impressed with your
customer service. At a time when retailers are having a difficulty, your
service made the whole purchasing process easy beyond belief. Prior to
ordering from you I visited ****, **** and **** retail stores. I was amazed by how unhelpful and disinterested retail
staff in each store were. I had to interrupt staff as they conversed
with one another. At no time was I asked did I need assistance. And
despite the fact that I really HAD to buy a washing machine I left
without purchasing anything.The whole process of shopping online was
just so easy with your company. And the free delivery was also much
appreciated. And to that end the delivery staff were very professional,
efficient and courteous. They were very good representatives of your
whole service.So thank Jane, Balmain, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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