The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Drivers have been helpful, courteous & knowledgeable
I wanted to pass on our thanks to your company for the outstanding service we have received form our very first contact with you up to the delivery of our appliances yesterday. Every staff member up to & including the delivery drivers have been helpful, courteous & knowledgeable about your business. I have no hesitation in recommending your company to others. Sandra, Nambour, QLD
Appliancesonline can be justifiably proud
It is so rare these days to come across a company that excels in what it does. My fridge was delivered on-time by two very courteous gentlemen who proceeded to install and remove my old fridge. Appliancesonline can be justifiably proud of its staff and credo Chris, Neutral Bay, NSW
Phone call confirmation night before delivery exactly on time.
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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