The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
An extremely easy process
I heard about Appliances Online through my sister who highly recommended them. After using them I have now recommended them to all my friends and family. I found it an extremely easy process. I received my washing machine the next day and I didn't have to worry about disposing my old machine or delivery, what could be better? I will never go walking around a department store dealing with pushing salespeople and paying more for the same product again. It was a pleasure to deal with Appliances Online and I would be mad to go back to my old ways. Terese, Richmond, NSW
24 hour turn around from order to delivery
I took delivery of the goods yesteday (verty impressed with your company's efficiency - 24 hour turn around from order to delivery) and paid by Visa. Cheers. Priya, Wentworth Falls, NSW
Very impressed by the prompt delivery and great communication
Thank you for the excellent service we received in our recent purchase of a fridge and washing machine. We were very impressed by the prompt delivery and great communication. Would definitely use you again and recommend to all. Lynda,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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