The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Perfect
A good site that is easy to navigate and easy to order from. I specified delivery for a Friday, Appliances Online called me in the morning to say delivery would be between 11 and 1 PM. at 1 minute past eleven, the truck arrived. Perfect! Gerard, Annandale, NSW
I cannot praise appliances online enough
I just had a simpson washing machine delivered. I cannot
praise appliances online enough. The 5.5kg machine I
purchased is fantastic, service, delivery fantastic. Will
purchase again and encourage others. Prices are great.
Hassle free. No time wasting driving around. They even
took my old machine away all included in the delivery.
Appliances Online customer,
High level of customer service - before, during and after delivery of the dishwasher
Hello. I recently purchased a dishwasher from you and wanted to let you know how pleased I was with your high level of customer service - before, during and after delivery of the dishwasher. It was the first time I have bought an item online and I have been overwhelmed by the professionalism shown by everybody linked to your company. Well done and thank you. Ada,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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