The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Be proud of your staff and their manners
I recently purchased a Haier washing machine from your company. I would like to compliment your staff on their service and good manners, from the lady who took my order over the phone, to the two gentlemen who delivered the machine to my home. You can be proud of your staff and their manners. Regards from one very satisfied customer.
Cath, Campbelltown, NSW
Wonderful fast delivery of the Miele Vacuum cleaner
Just a short note to thank you for your wonderful fast delivery of the Miele Vacuum cleaner we ordered yesterday (21st Dec)! I have already mentioned your company to some friends of mine and I'm sure they will be interested in purchasing from you in the future! Natalie,
I will never buy from a retail shop again!
Just a quick note to say many thanks for getting the Fridge to us within 24 hours. Great customer service as well by the two guys that delivered the fridge this morning.
I will never buy from a retail shop again! Adriana,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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