The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service was very good
Hello,
I wish to tell you that your service was very good, and the machine is humming away in the laundry as I email. Thank-you, and your delivery men.
Joan, Croydon, VIC
The order was delivery exactly in date and time
Appliances Online - Receipt Hello,
The order was delivery exactly in date and time and was exactly the kind of gift my daughter would have expected.
I wanted to thank you so much for having delivered in date and time. It's the first time where a site is asking me to choose a date within a couple of available delivery dates. And the first time the date is respected so exactly.
The 22th at ten o'clock I got a mail from my daughter telling me that the gift where received and received in super good condition !
Here in France I have to order two weeks before just to expect me to get it for Christmas and then to pray every day not to get it in January !!! And no one will ask me on which date I would prefer to be delivered.
Helas you know France is within the so called old continent !!!!!
So thank you so much again and Merry Christmas to all of you. Daniel,
The Best Service I have ever had!
Appliances Online. I needed a new gas oven quickly and did not have the time. After 20 minutes of research of products online, I then went to your website. You had exactly what I needed and at awesome prices! I ordered and had it delivered the next business day. Your instructions were so clear. I got the call and it was delivered exactly in the time frame as instructed. Friendly service and with a smile. Thanks for making it so simple and stress free. Lee-Anne Currie Camp Hill Brisbane LeeAnne Currie, Camp Hill Brisbane
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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