The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I've been completly satisfied...Thank you
To Appliances on Line.....concerning the Whirlpool refrigerator I bought through you late last year.
It is hard to put into words how happy I am that I chose the side by side 640 litre.
It's the first time ever in my 61 years of marriage that I've been completly satisfied...Thank you very much...As well the Whirlpool washing machine you delivered a few weeks later is perfect [so far] too......Many thanks to you all. Colleen, Charlestown, NSW
From start to finish your service has been *'exceptional'*.
Good Morning
We are writing to tell you how impressed we are with your service. To be
honest we had never heard of Appliances on Line till the technician told us
on Tuesday.
From start to finish your service has been *'exceptional'*. This morning,
PJ and Corey phoned on our mobile and home phone, letting us know they
would be here in 15 minutes. They were here on time and so professional,
fast and efficient and friendly.
We will *definitely *be using your website in the future when we require
any other appliances. We will also tell all about how exceptional your
service quality is.
Thank you to everyone concerned, from the person who accessed the order
online, through to admin staff and warehouse and delivery staff. Laurie and Jill Metcalfe, SHERWOOD QLD
Helpful assistance in the purchase and for any other purchase
Today we received our refrigerator. The delivery fellows rang as you said and with very little fuss installed the fridge and took the old fridge away and all the packing. I would like to compliment Appliances Online and in particular Peter and John for their courteous and helpful assistance in the purchase and for any other purchases I need to make you are in my favourites menu to check your price and availability prior to going anywhere else. Delivery was next day as you guarantee which saved us a lot of dollars of spoilt food. Thank you once again for your excellent ++++++ service. Lyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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