The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very impressed with the sevice
I was very impressed with the sevice when I purchased my washing machine. After the delivery men left there was a leak and I phoned the company straight away. They had the delivery men return in a short space of time to fix the problem. It was not a fault with the maching just a small connection problem easily fixed. Everyone was very polite and helpful. I would try appliances on line for any other white goods before trying any other supplier. June, Westmead, NSW
Customer service is outstanding
Many thanks. I have to say your customer service is outstanding. I do feel a little bad about those guys loading trucks at 4.30! Caroline, Mosman
He went out of his way to assist
I just wanted to say that I was most impressed with the
customer service provided by Colin. Even though a problem
arose with the supply of my purchased washing machine, he
went out of his way to assist in organising an alternative
quickly. Adua, Ellenbrook, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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